Shipping & Returns

Shipping

While our retail location is temporarily closed due to COVID-19, we are offering FREE shipping within Canada. Your item will be shipped within 2 business days of receiving your order and we will provide tracking information via email once it has shipped.

Alternatively, if you choose to pickup your order or prefer porch delivery (within Sherwood Park only), we will contact you within 1 business day to arrange a day & time.

Returns

You may return most unworn, unwashed items with all tags still attached within 14 days of delivery for a refund, exchange or store credit. For hygenic reasons we are unable to accept returns on panties or any lingerie/swimwear that has a crotch section.

All sale items are final sale.

If you item(s) qualifies for return, please contact us via phone or email for a Return Authorization number. We will process your return within 2 business days of receiving it.